Following my previous post where I wrote about the commission’s mailbox to help stranded passangers, here is the latest news on what the European Commission is doing to help us prospective passangers get clear air fares when looking for a ticket; especially via internet.
Go EC go:
I thought this piece of news, although not directly ATM related could be of interest:
” ‘Emergency’ email system to clarify EU passenger rights
European Commission transport regulators have set up an email system for passengers affected by flight cancellations or delays, to ensure they understand their rights under such circumstances.
The “emergency” email address – listed as ‘passengersrights@ec.europa.eu‘ – will allow passengers to submit queries directly if they are caught up in prolonged delays, overbooking or other similar problems.
Lack of understanding among air passengers over their entitlements has been a particular concern of the Commission since it introduced legislation covering their rights to compensation.
European transport commissioner Antonio Tajani says: “Community rules on passenger rights need to be rigorously applied. The European Commission will provide precise information to those making use of this email address on how to exercise their rights.”
Source: Air Transport Intelligence news
Powered by WordPress
| Aeros Theme | TheBuckmaker.com WordPress Themes
The content of this blog reflects the sole opinion of the author and by no automatic means that of his employer
